Service Centre
Watch Service Centre
Your watch is an investment. Specialist care and maintenance is incredibly important in order to preserve the precision performance intended by the maker, and to extend the lifespan as far as possible.
We are a highly experienced centre of excellence for watch servicing offering a full range of services in-house, carried out by our expert team at our premises in Billericay.
We are fully accredited by both Tag Heuer and Omega and act directly for our own customers, and also provide services to a number of other jewellers.
Watch Repairs
We cover a wide range of specific services from repairing a bracelet, replacing the stem and crown (winding button), straightening hands. Talk to us about how we can help you to restore your watch to full working order.
Servicing
We strip the movement down completely, check for any worn wheels or teeth; clean; reassemble and oil the mechanism. The case and bracelet have a light refinishing.
The service includes replacing any worn teeth, wheels, any seals, and glass replacement as necessary. For many quartz watches, the service includes movement replacement and refinishing of the case and bracelet.
Once assembled, the watch is checked for timing accuracy.
Polishing
The watch is disassembled and the parts are checked for any deep scratches or dents. If there are large dents and scratches these can be rectified by the use of the laser welder, extra charge for this service and normally part of a full refurbishment. The parts are then sanded down using the correct tools for that job.
The parts are then polished, masked, if necessary, brushed, mask removal cleaned in the ultrasonic tank, dried and lastly reassembled.
Full Restoration
Restoration is often for a watch that has seen a lot of wear. The case, bracelet are dented, scratched and worn. Any dents or scratches will be repaired and brought as close as possible back to the original condition. The finish of the watch will repolished and any textured finish reapplied to the surface including starburst type designs. Any worn pins or tubes linking the bracelet will be replaced. All seals in the case will be replaced, this includes glass, back, crown and pusher seals. The glass will be replaced with one as close as possible to the original one. The dial will be cleaned and or re printed if required. The movement will be serviced and all worn, damaged or tired parts replaced.
Request Your Watch Pack
Request a pack and we’ll send a secure package for safe transit of your watch to our workshop for assessment.
